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Napoleon Grills

Napoleon 500-Series BI32 Built-In Gas BBQ Grill Head

SKU 12034247
$1,679.00
$1,679.00
Fuel Type:

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Palm Haus Collection, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@palmhauscollection.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

The Napoleon BI32 grill head embodies exceptional style, offering an excellent cooking experience, and is built to last a lifetime, all at a great price. In just three words, it can be described as rugged, simple, and reliable. Constructed from premium stainless steel, this grill head is designed to withstand constant use and the elements for years to come. The heavy-duty 7.5mm stainless steel grates are virtually maintenance-free, while the JETFIRE™ ignition system ensures quick and reliable ignition every time you fire up the grill.

The BI32 Built-In Gas Grill Head boasts a sophisticated look and feel reminiscent of high-end built-in grills. Its clean lines and sleek design seamlessly complement any environment, while its simple controls ensure ease of use. Designed to effortlessly integrate into your entertaining space, this grill head blends in seamlessly without drawing unnecessary attention.

Simplicity reigns supreme with the BI32 grill, offering hassle-free installation that's as easy as sliding it into place, connecting your fuel, and firing up Napoleon's legendary cooking system. Built on the patented 500-series platform, this grill ensures even cooking temperatures, minimal flare-ups, and precise temperature control, elevating your grilling experience to new heights of enjoyment.

The BI32 BBQ grill head from the 500-series is engineered to be the reliable workhorse of your outdoor cooking setup, requiring no 110v power to start, run, and perform consistently day after day, year after year. Its enduring design ensures longevity, delivering both impressive aesthetics and exceptional cooking performance simultaneously.

Features

  • Stainless steel construction
  • Four (4) stainless steel burners
  • 48,000 total BTUs
  • Cooking area: 29.5" x 18"
  • Two-position warming rack
  • 7.5mm wave cooking grids provide even heat transfer
  • 110v not required
  • Chrome-plated control knobs create a premium look
  • Dual-level stainless steel sear plates with staggered set up distribute heat evenly
  • Instant JETFIRE™ ignition shoots a jet of flame to light each burner individually
  • The LP version of this grill requires a 1/2" Flared to 3/8" Flared Brass Coupler plus an LP regulator to hook up to a standard 20lb propane tank

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