Privacy Policy

1. Introduction

Palm Haus Collection is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Palm Haus Collection.

This Privacy Policy applies to our website, palmhauscollection.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information such as login details or preferences.

  • Company: Refers to Palm Haus Collection, registered in [Your Country], responsible for your information under this Privacy Policy.

  • Country: Where Palm Haus Collection is based and operates; in this case, [Your Country].

  • Customer: Refers to any person or organization that uses Palm Haus Collection’s services.

  • Device: Any internet-connected device such as a phone, tablet, computer, or other electronic device that can be used to access our website and services.

  • IP Address: A unique number assigned to each device connected to the Internet.

  • Personnel: Employees or contractors of Palm Haus Collection.

  • Personal Data: Any information that can identify a natural person, directly or indirectly.

  • Service: Refers to the services provided by Palm Haus Collection through palmhauscollection.com.

  • Third-Party Service: External providers such as advertisers, analytics providers, or partners who may interact with our Service.

  • Website: The Palm Haus Collection website, accessible via palmhauscollection.com.

  • You: A person or entity that uses our Services.

3. Information We Collect

We collect information from you when you:

  • Visit our website

  • Register on our site

  • Place an order

  • Subscribe to our newsletter

  • Respond to a survey

  • Fill out a form

Personal Information Collected may include:

  • Name / Username

  • Email address

  • Phone number

  • Mailing address

  • Billing address

4. How We Use the Information We Collect

We may use the information we collect for purposes such as:

  • Personalizing your experience

  • Improving our website and services

  • Responding to customer service requests

  • Processing transactions

  • Administering contests, promotions, or surveys

  • Sending updates and notifications regarding your order or inquiries

5. Information from Third Parties

5.1 End User Information
We may collect data you make available on social media platforms. You control how much of this information is shared by adjusting your social media privacy settings.

5.2 Customer Information
We may also receive information from third-party fraud detection services or from publicly available sources such as social media platforms.

6. Sharing Your Information

We may share your personal data with:

  • Service Providers: Trusted third parties who assist us in operations (e.g., payment processors, shipping providers).

  • Affiliates: Companies under common ownership or control with Palm Haus Collection.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

  • Legal Obligations: When required by law or in response to valid legal requests.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Improve your browsing experience

  • Store your preferences

  • Analyze how you use our website

You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.

8. Data Security

We implement industry-standard security measures including:

  • SSL Encryption for secure transmission of sensitive data

  • PCI-Compliant Payment Gateways for payment processing

  • Restricted Access Controls for authorized personnel only

Note: No method of online transmission or storage is 100% secure.

9. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations.

10. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing of your data

  • Request data portability

To exercise these rights, contact us at support@palmhauscollection.com.

11. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from children.

12. International Data Transfers

Your data may be transferred to and maintained on servers outside of your region or country.

13. Links to Third-Party Websites

Our Service may contain links to external websites. We are not responsible for their content or privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Continued use of our Service indicates acceptance of any updates.

15. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

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