•

Napoleon Grills

Napoleon Grills Prestige 500 Gas BBQ Grill on Cart, Stainless Steel

SKU 12029729
$1,299.00
$1,299.00
Fuel Type:

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Palm Haus Collection, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@palmhauscollection.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Napoleon's Prestige 500 is a dependable gas grill designed for serious grillers. With reliable ignition, quick heating, and even cooking, it eliminates the hassle of dealing with hot spots. Enjoy a spacious grilling area of five hundred square inches, plus an ample warming rack, allowing you to cook up to thirty burgers at once without worrying about running out of space. Spend more time enjoying the cooking experience and less time dealing with grill issues—less frills, more grill with Napoleon's Prestige 500.

The durability of Napoleon's Prestige 500 isn't just skin-deep; beneath the lid, you'll discover quality craftsmanship. The cooking grids, tube burners, and sear plates are all constructed from premium 304-stainless steel, ensuring long-lasting performance. With four main burners boasting 12,000 BTUs each, this grill delivers ample heat that is evenly distributed across the cooking surface, thanks to Napoleon's patented Sear Plate system. Enjoy consistent and precise cooking results every time with the Prestige 500.

Features

  • Soft-touch control knobs allow precise temperature control
  • SafetyGlow feature shows when burners are on
  • Heavy 304-stainless steel cooking grates
  • Dueal Level Sear plate system stops flare-ups and ensures even heat across the cook surface
  • Instant Jetfire Ignition lights every time
  • Four Heavy 304-stainless steel burners resist corrosion, 12,000 BTUs per burner
  • Double-walled cast aluminum grill body ensures grill will last for decades
  • Can use both gas and charcoal with the optional cast iron charcoal and smoker tray (sold separately)
  • Optional rotisserie kit available
  • Lift Ease Centre Gravity Roll Top Lid
  • 500-square-inches of Cooking Space
  • Can cook 30 x 4" burgers at once
  • Accu-Probe™ Lid Thermometer
  • Premium stainless steel folding side shelves with integrated beverage holders and tool hooks
  • Both side shelves fold down for storage and feature optional locking screws
  • Reinforced door handles double as towel holders
  • Front Access Drip Tray for Easy Cleanup
  • Double Walled Cast Aluminum Tub
  • All Stainless parts on Grill Cart are 304 Stainless Steel

Part numbers: P500PSS-3 (LP) and P500NSS-3 (NG)

Customers also bought

    • FREE SHIPPING IN USA

      Free shipping with every order

    • SATISFACTION GUARANTEED

      If your order arrives defective or fails to

      function properly, you will receive a full 100% refund!

    • PREMIUM CUSTOMER SUPPORT

      Connect with us through live chat, email, or

      phone, and we will address any questions you may have!

    • SECURE ENCRYPTED PAYMENTS

      We utilize advanced encryption to

      ensure there is never an issue with your privacy.