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Napoleon Grills

Napoleon Built-In 700 Series 38-inch Gas BBQ Grill with Rear Infrared Burner BIG38RB-1

SKU 12044940
$3,109.00
$3,109.00
Fuel Type:

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Palm Haus Collection, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@palmhauscollection.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

Drawing on nearly 40 years of BBQ grill innovation, Napoleon has unveiled a remarkable new addition to their lineup: the built-in 700-series gas grill heads. Crafted from marine-grade 304-stainless steel and backed by a bumper-to-bumper lifetime warranty, these grills will serve as the cornerstone of your outdoor cooking space. Prepare to delight in delicious meals for years to come with Napoleon's unparalleled quality and durability.

Napoleon's thick, 9-mm stainless steel cooking grates are not only durable but also virtually maintenance-free. With Napoleon’s signature JETFIRE ignition system, burners light up quickly every time, allowing you to focus your valuable time on cooking rather than fiddling with the burners. The NIGHTLIGHT control knobs add both safety and ambiance to your outdoor cooking experience, glowing blue when not in use and turning red when a burner is ignited. The classic, seamless style of the 700-series grill complements Napoleon’s built-in burners and other outdoor kitchen appliances, ensuring a cohesive and stylish outdoor cooking area.

With the BIG38RB-1 model, additional features elevate your grilling experience:

  • Battery-Free Ignition: The BIG38RB-1 features a battery-free ignition system that provides instant lighting with a jet of flame, enhancing reliability and ease of use.
  • Enhanced Design and Installation: Designed with easier installation in mind, including integrated trim and longer electrical wiring, the BIG38RB-1 offers a 2-inch cut-out tolerance to simplify planning and installation.
  • Illuminated Cooking Surface: Interior halogen lights illuminate the grilling surface for nighttime grilling, adding convenience and functionality.

Features

  • Marine grade, 304-stainless steel
  • Infrared rear rotisserie burner
  • One rotisserie kit included
  • 9mm stainless wave cooking grates
  • Dual level stainless steel sear plates for even heat distribution
  • NIGHTLIGHT knobs with safety glow, glow red when lit, blue when not lit
  • Integrated rotisserie kit storage
  • Two-position warming rack
  • Instant Jetfire ignition
  • Accu-probe temperature gauge
  • Lifetime bumper-to-bumper warranty
  • 78,000 total BTUs
  • 35.5” x 18” cooking surface

The LP version of this grill requires a 1/2” Flared to 3/8” Flared Brass Coupler plus an LP regulator to hook up to a standard 20lb propane tank.

Dimensions

  • Dimensions with lid closed: 24” high x 39.5” wide x 27.6” deep

Model Numbers

  • BIG38RBPSS-1 (LP)
  • BIG38RBNSS-1 (NG)

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