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Napoleon Grills

Napoleon Prestige 500 Gas BBQ Grill with Infrared Side and Rear Burner, Stainless Steel

SKU 12046735
$2,099.00
$2,099.00
Fuel Type:

Estimated shipping time

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

What is your Return Policy?

At Palm Haus Collection, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

1. Return Window

You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.

2. Who Pays for Return Shipping?

  • If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
  • If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.

4. Changed Your Mind?

If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).

5. Refund Processing

Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.

If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@palmhauscollection.com and we’ll look into it immediately.

6. Restocking Fees

In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.

The Napoleon Prestige 500 Series Gas BBQ Grill offers unparalleled performance and versatility for your cooking pleasure. Constructed from high-quality stainless steel, this grill BBQ features four main burners, an infrared rear rotisserie burner, and a powerful infrared side burner, enabling a wide range of cooking styles.

With a total heat output of 82,000 BTUs and a main cooking area of 28 x 17.75 inches (71 x 46 cm), accommodating up to 31 burgers, the Prestige 500 ensures even heat distribution and precise temperature control. Available in both natural gas and propane models, this grill is equipped with Napoleon’s signature JETFIRE™ ignition system, stainless steel WAVE™ cooking grids for superior heat retention, and an easy-lift roll-top lid for effortless access. Whether you're cooking for family or entertaining guests, the Prestige 500 Gas BBQ Grill delivers exceptional results.

Features:

  • 82,000 BTUs of Power – Four stainless steel main burners, an infrared rear rotisserie burner, and a powerful infrared side burner for ultimate versatility.
  • Spacious Cooking Area – Main cooking space of 28 x 17.75 inches (71 x 46 cm), accommodating up to 31 burgers.
  • Infrared SIZZLE ZONE™ Side Burner – Reaches high temperatures quickly, perfect for searing and locking in juices.
  • Infrared Rear Rotisserie Burner – Ideal for slow-roasted, restaurant-quality rotisserie meals (rotisserie kit sold separately).
  • Stainless Steel WAVE™ Cooking Grids – Unique wave-shaped grids provide even heat distribution and exceptional sear marks.
  • JETFIRE™ Ignition System – Innovative ignition system lights each gas burner individually for quick start-ups.
  • Durable Stainless Steel Construction – Resists rust and corrosion for long-lasting performance.
  • Available in Natural Gas or Propane – Choose the fuel type that best suits your outdoor cooking setup.

Specifications:

  • Model Number: P500VRSIB
  • Fuel Type: Available in Natural Gas or Propane
  • Total BTUs: 82,000
  • Main Cooking Area: 28 x 17.75 inches (71 x 46 cm) | 31 burgers
  • Side Burner: Infrared SIZZLE ZONE™
  • Rear Burner: Infrared Rotisserie Burner
  • Ignition System: JETFIRE™
  • Cooking Grids: Stainless Steel WAVE™ Grids
  • Warranty: Lifetime Limited Warranty

What’s in the Box:

  • Napoleon Prestige 500 Gas BBQ Grill (Natural Gas or Propane, as selected)
  • Stainless Steel WAVE™ Cooking Grids
  • Infrared Side Burner
  • Infrared Rear Rotisserie Burner
  • Assembly Hardware & User Manual

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